Telehealth Online GP
We provide an optional Telehealth service for medical consultations with internationally certified doctors, available worldwide.
Your virtual doctor.
Our optional Telehealth Online GP service can be easily accessed via the Member Portal.
A few clicks is all it takes to schedule a phone or video consultation with an internationally certified doctor, in the language of your choice. This service provides you with a fast, convenient, travel-free access to a doctor from anywhere in the world*, to facilitate early intervention and potentially lead to better healthcare outcomes.
As a member, if you or one of your dependents feels unwell, the Telehealth Online GP service enables you to schedule a convenient appointment with a licensed doctor.
Discuss symptoms, medications and treatments in a private setting while enjoying complete confidentiality without having to leave your home or work. Request a referral letter to another specialist and, even in some cases, receive a prescription**.
Contact the Generali Assistance Centre at +1 905 532 3648 or via email at firstname.lastname@example.org and we will schedule an appointment for you.
*Access to wi-fi or mobile networks is required for the video consultations.
**Prescriptions are issued in line with safe prescribing guidelines, are always subject to the rules of the country where they are dispensed and not appropriate or guaranteed in every case.
Available on selected plans. As a member, you will need to confirm what services are available in your policy documents or by contacting your HR representative.
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