What sets us apart?
Wherever your employees need to live or travel, Generali Global Health offers premium quality group international health schemes to keep them healthy, happy and safe.
Your people’s health is our whole world.
A globally mobile workforce deserves the very best health cover you can give them. In Generali Global Health you’ll find a trusted, attentive partner whose service and investment priorities reflect a total commitment to your people’s welfare and your business.
A relationship that’s centred on you.
Whether you’re a small business, a mid-sized corporation or a large multinational, we provide flexible, competitive, state-of-the-art healthcare both globally and locally, with clear benefits for your people’s health, happiness, morale and productivity.
A truly global network.
Every healthcare engagement is a journey, and with Generali Global Health your people travel premium class. To give them total peace of mind, we combine a global footprint with superlative local know-how. Our modular approach gives you a choice of geographical areas, with access to local clinics and solutions at both local and international level. The result? Premium quality cover for anyone living outside their home country.
Total confidence in our customer care.
Our clients want peace of mind and transparency. That’s why our customer service centre, provider management team and assistance & evacuation services are all wholly-owned, maximising trust, accountability and responsiveness. This is enhanced by specialist services that help manage risk and improve security for colleagues in especially unstable or remote regions. We also build medical network capabilities based on our client’s needs.
With Generali Global Health you get:
- Truly international service in over 20 languages
- Dedicated 24/7 assistance, 365 days a year
- Calls answered within 15 seconds on average
- Clinician-led approach
- Instant access to a case manager
- Evacuation services based in 34 countries
- 95% of claims settled within three working days
- Direct settlement and GOP within 2-48 hours
- Member Portal for all your employees
Member services include case reviews, second medical opinion, virtual doctor, international employee assistance programme, genetic testing for cancer treatment, Bria wellness app and online tools.
Responsive account management.
Your dedicated Relationship Managers provide a single point of contact to ensure all your needs are met. At the same time, our London, Hong Kong, Caribbean and Dubai-based Client Service team is there to help at every stage of your relationship with us, from initial “onboarding” to the implementation of your plan and any day-to-day queries. Local client service and operations support are consistently provided in Europe, the Americas, Asia Pacific and the Middle East.
Continually improving your experience.
With regular plan reviews and insightful claims reporting for multinational and large organisations, we make sure your experience with us is always in line with your needs. Your employees can also access a rich array of webinars, virtual training and on-site engagement sessions, to help them understand and get the most from their plan.
Always agile. Always Innovating.
We’re committed to constant adaptation and improvement, keeping pace with social and market trends so our products are always the very best they can be. Our experience allows us to be supple and imaginative, exploring reinsurance or co-insurance possibilities with other providers to achieve the most effective outcome.
Compliant across the globe.
From ever-changing regulation to different tax and legal environments, our experts work constantly to ensure our plans are totally compliant. Technical underwriting allows us to manage complex risks on a global scale, and we collaborate as necessary with carefully selected partners to bring you an integrated global service.
More value for your money.
From the UK to the US to Asia and everywhere in between, our global healthcare network operates as a cohesive whole, ensuring a seamless service for your people and delivering economies that help to keep premiums low. We carefully analyse each case to coordinate the best care possible, from same-day surgery to pre-admission testing, second medical opinions and more, including deductibles and particular medical or services conditions in a given geographic area.
FIND OUT MORE
WE DESIGN THE PLANS, YOU SHAPE THEM WITH US.
Global bespoke and flexible employee healthcare cover with Generali Global Health, adapting to the way your business work.
MORE FOR OUR MEMBERS.
Our range of free member services is designed to provide members with the right support and advice from anywhere in the world.
SPEAK TO OUR SALES TEAM.
GET IN TOUCH TODAY
Contact us today to discuss your business’s healthcare needs.