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| +1 905 532 3648 or select the country you are calling from: | |
| Dialing Instructions | Select a country |
Member Enquiry
Want to make a general enquiry or need some assistance? Members of Generali Global Health plans can contact the Generali Assistance Centre 24 hours a day, 7 days a week, 365 days a year. Please find our contact details below.
Phone
| For medical assistance and pre-authorisations: | medical@generalihealth.com |
| For claims and other queries: | globalservice@generalihealth.com |
Fax
| For pre-authorisations: | +1 905 669 2524 |
| For claims: | +1 905 762 5194 |
Mailing Address
| From the United States: | From all other countries: |
|
Generali Assistance Centre PMB 306, 266 Elmwood Avenue Buffalo, New York 14222 USA |
Generali Assistance Centre 150 Commerce Valley Drive West, Suite 900 Thornhill, ON L3T 7Z3 CA |