Generali SpA

    premises & global services

    Member Contact Us

    Members of Generali Global Health plans can contact the Generali Assistance Centre 24 hours a day, 7 days a week, 365 days a year using the details below.


    +1 905 532 3648 or select the country you are calling from:
    Dialling Instructions Select a country


    For medical assistance and pre-authorisations:
    For claims and other queries:


    For pre-authorisations: +1 905 669 2524
    For claims: +1 905 762 5194

    Mailing Address

    From the United States: From all other countries:
    Generali Assistance Centre
    PMB 306, 266 Elmwood Avenue
    Buffalo, New York 14222 USA
    Generali Assistance Centre
    150 Commerce Valley Drive West, Suite 900
    Thornhill, ON L3T 7Z3 CA