Generali Group

          where we are


          Member Contact Us

          Members of Generali Global Health plans can contact the Generali Assistance Centre 24 hours a day, 7 days a week, 365 days a year using the details below.


          +1 905 532 3648 or select the country you are calling from:
          Dialling Instructions Select a country


          For medical assistance and pre-authorisations:
          For claims and other queries:


          For pre-authorisations: +1 905 669 2524
          For claims: +1 905 762 5194

          Mailing Address

          From the United States: From all other countries:
          Generali Assistance Centre
          PMB 306, 266 Elmwood Avenue
          Buffalo, New York 14222 USA
          Generali Assistance Centre
          150 Commerce Valley Drive West, Suite 900
          Thornhill, ON L3T 7Z3 CA